I如果你在创建评估时遇到任何问题，你现在可以直接从门户网站联系我们的客户解决方案团队。 This can include missing information such as a rate, word count or similar. We will quickly address your request, fill out the missing pieces, and email the new estimate back to you.
To use this feature, create an estimate as usual and fill out any information you have. On the final Estimated Costs page, click the Request Estimate Assistance button in the lower left corner.
A popup dialog will appear, giving you an option to enter notes for our team and/or attach any documents that may help us with estimate creation. For example, you may want to attach amended claims, to make sure we estimate the claim count correctly. You can also attach PDF files here, if no Word version is available. This way if no automatic word count is generated, and you have no way of easily extracting the word count from the PDF, we can help with that.
You can always click 取消 inside this dialog, if you do not wish to wait for a new estimate to be delivered, and prefer to approximate the missing data and proceed.
如果你点击请求按钮，一封电子邮件将被发送到我们的团队，你将收到一份副本。然后，一个新的估计将在几个小时内通过电子邮件发给你。
