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Corporate Social Responsibility
About Questel

Corporate Social Responsibility

A critical investment for long-term success
Community Stewardship
Social and environmental concerns

We strive to create sustainable value for all Questel stakeholders and we understand that our duties as an Intellectual Property and Innovation solutions provider come with vast responsibilities: toward the economy and society, as an employer, and for our environment.

Social and environmental concerns
Questel CSR Plan
Questel CSR 5-year plan: objectives our main Group strives to reach before 2025
50% of managers are women
100% of our employees are trained and involved in our CSR strategy
50% of our strategic suppliers have signed our CSR commitments
10 partnerships with major universities around the world
50% of offices and servers run on green energy
- 50% of internal travel CO2 emission per employee
20% of new electronics are reconditioned
100% of our offices implement hardware sustainable waste solutions
EcoVadis assessment Group deployment
Our Charters
Group's policies and charters
Questel CSR Impact Report
Discover our CSR strategy and achievements in this document. As we are committed to continuous improvement, our next steps and projects are also mentioned.
Download our impact report
Corporate Social Responsibility (CSR) Charter
Corporate Social Responsibility (CSR) Charter

To meet environmental, societal, and ethical challenges, Questel is committed to undertaking a CSR approach.   


Download the charter

 

Anti-Corruption Guidelines
Anti-Corruption Guidelines

Our anti-corruption policy aims to assist and help staff understand and apply Questel’s anti-corruption policy and integrity guidelines.

Download our guidelines

Whistleblower Policy
Whistleblower Policy

Our Whistleblower policy establishes a framework for the reporting, handling, and investigation of concerns related to potential wrongdoing within the Questel Group. 

Download the policy

Questel's Patent strategy services include Invoice Management
Sustainable Purchasing Charter

3 pillars: 

  • Leverage innovation partnerships with suppliers
  • Increase competitiveness
  • Contribute to local development

 

Download the charter

Ethical Marketing Charter
Ethical Marketing Charter

Our principles: we have chosen to operate with honesty, responsibility, fairness, respect, transparency and citizenship.

Download the charter

Supplier Diversity Policy
Supplier Diversity Policy

Questel Translations works with more than 1,300 translators and applies ethical, diversity and non-discrimination standards to its sourcing methodology.

Download the policy

carbon trajectory
Green commitments

Questel is working on its low-carbon strategy and is in the process of carrying out, for the first time, its carbon footprint with Sweep

Questel SAS carbon footprint

We have realized the 2022 carbon footprint, 
scope 1, 2 and 3 of Questel SAS. It respects the requirements of the GHG Protocol.

Download the document
Questel SAS carbon footprint
Questel Group carbon footprint

The 2022 carbon footprint, scope 1, 2 and 3 of Questel Group respects the requirements of the GHG Protocol.

Download the document
Social Monitor, a Brand Monitor solution by Questel
CSR years after years
2025
CSR In progress
We are continuously working on our CSR strategy.
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Gender equality
Questel SAS have obtained a score of 91/100
2024
CSR news
We always do our best to improve our results.
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Gender equality
Questel SAS have obtained a score of 93/100
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Questel SAS EcoVadis evaluation
Advanced ranking : 67/100
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Questel Orbit inc EcoVadis evaluation
Advanced ranking for the US entity : 75/100
2023
CSR A continuous projects
We work rigorously and continuously to improve our CSR strategy.
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Gender equality
Questel SAS have obtained a score of 89/100
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Questel SAS EcoVadis evaluation
Advanced ranking : 68/100 (exceptional bonus on ethical improvement)
Carbon footprint
Scope 3 for the entire Group
Satisfaction survey
Questel employees’ satisfaction rate is 72%.
SBTi Committed
Questel signs commitment letter
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Environmental Management System
setting up of a first version of our EMS
CSR 2022
2022
CSR Evolution
We work together to achieve our commitments.
Gender equality
Questel SAS have obtained a score of 76/100
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University partnership
Questel India has a strong partnership with institutes
Social commitments
We support 2 new projects in Peru and Philippines
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ISO 27 001 certified
For Orbit Intelligence, Asset, Invention, and innosabi Insight
2 internal training platforms
Self development trainings and cyber security awareness
Women in IP
Questel sponsored the Women in IP Law, Diversity & Inclusion Committees’ networking event
CSR 2021
2021
CSR Evolution
We define quantifies targets and we are in a continual improvement process.
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CSR Impact report
For the United Nations Global Compact
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Metrics analysis
Evolution & analysis of variations of the KPIs
Investors scoring
Compliance with 5 investors’ ESG Reporting
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Questel SAS EcoVadis evaluation
Advanced scoring: 66/100
Satisfaction survey
88% of Questel’s employees are happy at work
Board members
Supervisory Board: new independent board member, a Questel client
ESG committee
Implementation of an ESG committee
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Wellness at Questel
Deployment of a well-being and sports platform
Solidarity challenge
All the Questel teams raised funds by practicing sports
CSR 2020
2020
CSR Development
We have implemented a dedicated team, tool and processes.
UN Global Compact
Signatory member of the UN Global Compact
ESG reporting
Implemented for the Questel Group
Carbon footprint
Implemented for 2019 and 2020
CSR team
Centralized and local representatives
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EcoVadis evaluation
Questel SAS extends the scope of EcoVadis evaluation
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Home office
2 days/week : employees’ well-being & reduction of transportation use
CSR library
CSR e-learning program circulated to the entire group
Social projects
4 more projects supported (Peru, Germany, France, India)
C02 emission in IP industry
Writing & distribution of a white paper (best practices)
World IP Day
Highlighting the most dynamic clients on tomorrow’s green tech
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Business continuity
Positive mindset, flexibility and adaptability during Covid-19 crisis
Grinding coffee beans machines
Installed in Questel’s offices to reduce capsule use
CSR 2019
2019
CSR Key Trait
Mission defined and foundations of our CSR strategy established.
Mission Lock
Integrated into the articles of association
Questel's Shareholders
46% of the group owned by employees
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3 learning tools
Develop a culture of knowledge sharing
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Donations
An employee-sponsored social project twice per year
5 social projects
In 5 countries: Peru, USA, Singapore, India, France
4 charters
CSR, Anti-corruption, Sustainable purchasing, Ethical marketing
Silver Medal
EcoVadis: Multiling ranked Silver in September 2019
B Corporation
Discussion in progress with B Lab Europe
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1 week
Of raising awareness on disability conditions
Green goodies
Made from recycled material for Tradeshows
Support
Employees meet quarterly with top management
Transportation
Priority to videoconferencing and local equipment rental
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Satisfaction
Tracking customer satisfaction and feedbacks
Backed by our investors
Investors support in our ESG strategy
Our ESG Committee
In June 2021, Sophie Flak, CSR and digital managing partner and member of the Eurazeo Executive Committee, became president of our ESG Committee in order to support Questel’s CSR commitments.

The aim of the committee is to help all our stakeholders understand the 3 aspect of Questel’s plan:

Environmental
Social
Governance

All shareholders, as well as independent members, are committed to working with us to achieve our goals.

Our ESG Committee
Our CSR approach
Jovana Stopic, ESG manager at IK Investment Partners, encourages us in building our CSR approach.

Questel’s management of the social, environmental, and economic effects of its operations are based upon this strategy. 

Focus on diversity and broader equal opportunity with implementation in CSR 5- year plan.

Thanks to the support of our investors, Questel is on target to establishing a sustainable approach for achieving this plan. 

Our CSR approach
Raise capital has been supporting Questel in the implementation of its CSR strategy since 2015.
In 2020, investors reviewed Questel’s ESG strategy and plans in order to determine how they could best support and help Questel realize its goals

Raise evaluates and analyzes the evolution of Questel’s CSR strategy based upon annual financial reports. The quantitative and qualitative data provided by Questel to the “Reporting 21” platform enables it to identify the level of challenge and maturity of the company based upon the 16 objectives of the matrix.

Thanks to feedback from Raise, Questel has been successful in improving its CSR approach every year!

Raise capital has been supporting Questel in the implementation of its CSR strategy since 2015.